What We Collect
HBP requires that you supply the following information in our registration process for special services such as samples area access, mailing list services, and accessing the private web location for our clients:
- name
- mailing address
- email address
- telephone number
- fax number
- IP address for systems administration and troubleshooting
- demographic information for user profiling in aggregate form
We also collect certain information that does not identify you personally, but provides us with "usage data," such as the number of visitors we receive or what pages are visited most often. This data helps us to analyze and improve the web experience.
Technology Used
Like many destination websites, we may use what is known as "cookie" technology. A "cookie" is an element of data that a website can send to your browser when you access that website. It is not a computer program and has no ability to read data residing on your computer. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract or store other personal information about you.
We may also use what is known as "client-side page tagging", a method of placing code on pages to write certain information about the page and the visitor to our server when a page is rendered by your web browser. This technique is also commonly used on the web. "Tagging" does result in a JavaScript program running on your computer, but it is limited to providing information about the page that you are requesting and it may also be used to evaluate the configuration of your browser to ensure the best possible experience. It will not read any of your data files or execute any additional programs. You can prevent tagging by disabling JavaScript in your browser, but that may prevent you from using all of our website's functions.
How We Use the Information
We use this information for the following purposes:
- to perform statistical analyses measuring relative interest in the various areas of our site
- to send email or conventional mail to you, after you have purchased a product
- to provide our clients with a private web location to access additional products and services licensed as part of their contract
Additional Information
We may, from time to time, contact you directly with information about products and services that we believe are of interest to our subscribers.
Additionally,
Harvard Business Review and
Harvard Management Update will make subscriber names available to organizations that promote products that we believe are of interest to our subscribers. If you wish to be removed from the mailing list, please contact the customer service center in your region. You will be removed from the active list immediately, but you may potentially receive a few mailings that we were not able to intercept in time.
We do not release personal information about any individual visitors.
Upon request, HBP will remove any subscriber from mailing lists used to communicate offers of products and services. HBP is not responsible for the content or the privacy policies of Web sites to which it may link.
Security of Your Information
We have put in place appropriate technical and organizational processes to prevent unauthorized access or modification of your information, and to ensure correct usage of your information.
How You Can Access Your Information
You can access your information by logging into the website and clicking on your name in the heading area.
You can also correct an error in your personal information by contacting us via phone at (617) 783-7700 (International) and (800) 810-8858 (Domestic) or via email at
techhelp@harvardbusiness.org.
For security, we will take reasonable steps to verify your identity before allowing you to access or modify your information.
How to Contact Us
If you have any questions regarding our privacy policy, please contact us by phone at (617) 783-7700 (International) and (800) 810-8858 (Domestic) or via email at
techhelp@harvardbusiness.org.
Changes to This Statement
HBP may change this statement from time to time; when updates are made, the privacy policy version date (located at the footer) will also be updated to reflect that a revision occurred. We encourage you to periodically reread this policy to determine whether recent changes may affect you. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
Last Updated: January 30, 2009